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Shipping policy

 

At Saira Sultana, we are committed to delivering your orders quickly, safely, and efficiently.

 Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

 Delivery Time

  • Nationwide Delivery (Pakistan): 3–5 business days
  • Remote Areas: 5–7 business days

Please note that delivery times may vary during sales, peak seasons, or due to unforeseen circumstances.

 Shipping Charges

  • Free Delivery on most orders (limited-time offers may apply)
  • Any applicable shipping charges will be clearly mentioned at checkout

 Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email so you can monitor your delivery status.

Delivery Delays

While we strive to deliver on time, delays may occur due to:

  • Weather conditions
  • Courier service issues
  • Public holidays or strikes

In such cases, we appreciate your patience and understanding.

 Incorrect Address

Please ensure your shipping details are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

 Order Confirmation

Our team may contact you for order verification before dispatch. Orders not confirmed may be delayed or canceled.